The Mobile Crisis Intervention Manager is responsible for the overall Crisis Services for Fairwinds and also provides direct support services to individuals in crisis. The Manager is continuously evaluating the status of services and conducting appropriate planning and coordination of activities to ensure immediate attention to changing demands. The Manager ensures a high degree of ethical and professional standards are followed by all Crisis Responders.
ESSENTIAL JOB FUNCTIONS:
EDUCATION, EXPERIENCE, AND KNOWLEDGE QUALIFICATIONS:
SKILLS AND ABILITIES, QUALIFICATIONS, AND OTHER REQUIREMENTS:
WORKING CONDITIONS/PHYSICAL DEMANDS:
Our client base is drawn from a wide range of cultures, languages, and ethnicities, and we encourage applicants who reflect the diversity of the community.
This position will report to the Clinical Director and will be supervised by the Clinical Director and Medical Director.
For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, Fairwinds reserves the right to modify, add or remove duties and assign other duties as necessary.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed on this job description) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Front Desk Administrator (Part-Time)
Fairwinds– Nantucket’s Behavioral Health Center is seeking a dedicated and organized Front Desk Administrator to join our team. This part-time, year-round position offers an opportunity to contribute to a vital Behavioral Health Services on Nantucket. This position will start at per diem $25/hr. The role involves providing front desk support, maintaining a welcoming environment, and facilitating client interactions while ensuring exceptional customer service.
Key responsibilities may include:
· Answering phone calls and text messages
· Checking clients in and out of appointments
· Processing payments
· Scanning and uploading documents
· Scheduling clients for appointments
· Assisting clients wanting to enroll in services
· Ensure that the waiting area is neat and tidy
· Maintaining client confidentiality
· Other tasks as needed
Key Competencies:
· Ability to communicate effectively with professionals, clients, and families from diverse backgrounds
· Ability to multi-task and manage time effectively.
· Strong presentation, communication, and collaboration skills.
· Computer literacy
· Attention to detail
· Ability to engage positively with diverse audiences and maintain client confidentiality.
Qualifications:
· Strong interpersonal and communication skills (both oral and written).
· Highly organized and motivated with a focus on customer service.
· Fluency in Spanish and/or Portuguese is a plus.
· Will need to be available to work evenings and weekends
· Prior experience in a similar role is preferred.
To Apply:
For more information about this exciting opportunity and to submit your application, please forward your contact information, a cover letter, and your resume to info@fairwindscenter.org.
Young Adult Peer Mentor (YAPM)
Are you a young adult who has navigated the challenges of transitioning into adulthood? Do you believe in the power of lived experiences to inspire and guide others? If so, we want you to join our team as a Young Adult Peer Mentor (YAPM). Your unique journey matters,and you can make a real difference in the lives of young individuals aged 17 to 25 who are facing similar challenges. No degree required – your experience is your qualification!
Position Overview:
As a Young Adult Peer Mentor, you will play a vital role in supporting young individuals as they transition into adulthood. This is a part-time position that operates year-round on a flexible schedule. You'll be supervised by our clinical director and have the opportunity to work with clients during flexible hours from Monday to Saturday, between 8 am and 8 pm.
Responsibilities May Include:
· Utilize your personal experience to provide guidance and hope to peers facing challenges related to transitioning into adulthood.
· Employ coaching and mentoring techniques to inspire and motivate young individuals.
· Foster the development of supportive friendships, family reconnection, and utilization of community networks.
· Assist clients in making positive life changes and developing skills to enhance their healing and acceptance process.
· Collaborate with clients to create and maintain wellness plans tailored to their needs.
· Provide individual, group, and family mentoring based on the unique needs of each client.
· Assess client needs and eligibility for services.
· Maintain accurate and detailed client case records, treatment plans, and reports.
· Engage in interdisciplinary treatment planning meetings and peer supervision.
· Build effective relationships within the agency, community, and referral sources.
· Exhibit strong communication skills when interacting with professionals, clients, and families.
· Demonstrate the ability to make informed decisions in emergency situations.
· Fluency in Spanish is a plus.
Key Competencies:
· Effective communication and clear thinking.
· Collaboration and teamwork.
· Excellent time management.
· Computer literacy.
· Attention to detail.
· Strong organization and motivation.
· Ability to connect positively with diverse audiences.
Qualifications:
· HighSchool Diploma or GED.
· Personal engagement in your own mental health journey.
· Willingness to share real-world knowledge and experiences with peers on their own healing and acceptance path.
· Strong interpersonal and communication skills, both oral and written.
Additional Responsibilities:
· Participation in Utilization Review Committee (URC), insurance, and state audits.
· Data entry, documentation, and duty-to-warn procedures.
· Proficiency in conducting intakes, safety planning, and treatment planning.
· Willingness to take on other responsibilities as needed.
To Apply:
For more information about this exciting opportunity and to submit your application, please forward your contact information, a cover letter, and your resume to careers@fairwindscenter.org.
Join us in making a positive impact on the lives of young adults in transition, using your valuable lived experience to guide them towards a brighter future.Your journey matters – become a Young Adult Peer Mentor today!
Fairwinds, Nantucket’s Behavioral Health Center, seeks licensed behavioral health professionals with a master’s degree (LCSW/LICSW or LMHC ) or above, who arefully licensed (or in process) in Massachusetts to join our team. The clinicians will provide On-Call Crisis Response and Outpatient Therapy.Clinicians will see clients in the community, at the hospital, in schools, andat the agency. They will be part of an on-call response team which also follows up with these crisis clients on an outpatient basis. Many of them struggle with behavioral health needs.
Why Fairwinds:
This is an exciting opportunity to join Fairwinds to help establish and grow a newly created Community Behavioral Health Center [CBHC]. You will make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. We are a small, innovative and collaborative team doing rewarding work.
Why Nantucket:
Nantucket is a warm and supportive environment on a historic and beautiful island, easy to get to by ferry or plane, with miles of bike paths, beaches and hikingtrails. It’s also a small, culturally diverse town with a strong sense of community and a year-round population over 20,000.
Job Type:
Full-Time position including out-patient therapy and crisis shifts with some night coverage may be required.
Salary:
· Competitive salary commensurate with experience.
· Cost of living supplement
· Sign-on bonus to be paid over the first year of employment.
Benefits:
· 401(k)matching
· Health insurance
· Dental insurance
· Health savings account
· Paid Time off and Sick Time
· Paid professional development
· Assistance with island housing
Job Description:
· Provides out-patient therapy to clients at agency.
· Provides on-call coverage to address the needs of behavioral health clients in crisis.
· Assesses clients and makes provisional diagnoses based on DSM-5 criteria.
· Refers for therapy/medication management.
· If necessary, assists in securing in-patient placement,detoxification unit, or intensive outpatient program.
· Helps engage clients and their families in conversations about their treatment.
· Participates in interdisciplinary team meetings to discuss the care plans.
· Provides follow-up and collateral care with other providers.
· Collaborates with police, schools, hospital and team at Fairwinds.
· Works collaboratively with clinical director, director of operations and office management.
Qualifications:
· Knowledge of evidence based therapies, trauma care and co-occurring mental health disorders.
· Experience in psychiatric emergencies.
· Knowledge of substance use disorders and recovery plans.
· Experience in mandated reporting and safety planning.
· Experience with DSM-5 diagnostic criteria.
· Ability to document clearly and in a timely manner.
· Ability to work independently as well as within a multidisciplinary treatment team.
· Possession of a valid driver’s license.
· Completion of clear background check - CORI/SORI
· Up to date vaccinations.
· Spanish/Portuguese or other language fluency is a bonus.
Fairwinds seeks graduate level therapists with a Master’s degree (LCSW/ LICSW or LMHC) or above, who are fully licensed (or in process) in Massachusetts to join our team.
Why Fairwinds:
An exciting opportunity to join Fairwinds, Nantucket’s Counseling Center, as a therapist to provide outpatient and in-home mental health therapy. Make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. Small, innovative, and collaborative team doing rewarding work.
Why Nantucket:
A warm and supportive environment on a historic and beautiful island, 30 miles at sea. Miles of bike paths, beaches, and hiking trails. A small, culturally diverse town with a strong sense of community and a year-round population over 15,000.
Job Type:
Full and Part-time available. Hybrid working environment possible.
Job Description:
• Complete intake including bio-psychosocial assessment, risk assessments, and safety planning.
• Develop and implement treatment plan utilizing appropriate therapeutic modalities.
• Facilitate family meetings if indicated.
• Work collaboratively with the care team within the agency and with others outside the agency.
• Participate in interdisciplinary team meetings to discuss the treatment plans.
Qualifications:
• Knowledge of evidence-based treatment and trauma informed care with dually diagnosed clients.
• Experience with clients with substance use disorders is desirable.
• Ability to document clearly and in a timely manner.
• Experience in mandated reporting and safety planning.
• Experience with DSM-5 diagnostic criteria.
• Ability to work independently as well as within a multidisciplinary treatment team.
• Possession of a valid driver’s license.
• Completion of clear background check - CORI/SORI.
• Up to date vaccinations.
• Spanish/ Portuguese or other language fluency is desirable.
Salary:
• Competitive salary commensurate with experience.
Benefits:
• 401(k) matching
• Health insurance
• Dental insurance
• Health savings account
• Paid time off
• Paid professional development
• Paid clinical supervision
• Assistance with island housing
• Signing bonus
Our client base is drawn from a wide range of cultures, languages, and ethnicities, and we encourage applicants who reflect the diversity of the community.
This position will report to the Clinical Director and will be supervised by the Clinical Director and Medical Director.
For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org
Why Fairwinds:
An exciting new opportunity to join Fairwinds, Nantucket’s Counseling Center, as a Mental Health Crisis Responder, to help establish and grow a newly created Community Behavioral Health Center [CBHC]. Make a difference providing people the help they need, serving clients of multiple cultures, languages and ethnicities. A small, innovative and collaborative team doing rewarding work.
Why Nantucket:
A warm and supportive environment on a historic and beautiful island, 30 miles at sea. Miles of bike paths, beaches and hiking trails. A small, culturally diverse town with a strong sense of community and a year-round population over 15,000.
Fairwinds seeks graduate level therapists with a Master’s degree (LCSW/ LICSW or LMHC) or above, who are fully licensed (or in process) in Massachusetts to join our team. This position will provide on-call crisis response. Clinicians will respond in the community, at the hospital, at schools, and at the agency. They will be part of an on-call response team which also follows up with these clients on an outpatient basis. Job requires clinician to be on Nantucket while on duty.
Job Type:
Full time and Part-time available. Flexible on-call day and night shifts.
Salary:
Competitive salary commensurate with experience.
Benefits:
• 401(k) matching
• Health insurance
• Dental insurance
• Health savings account
• Paid time off
• Paid professional development
• Paid clinical supervision
• Assistance with island housing
• Signing bonus
Job Description:
• Provides on-call coverage to address the needs of behavioral health clients in crisis.
• Assesses clients and makes provisional diagnoses based on DSM 5 criteria.
• Develops a safety plan and refers to therapy/medication management.
• If necessary, secures inpatient placement, detoxification unit, or intensive outpatient program.
• Facilitates family meetings.
• Participates in interdisciplinary team meetings to discuss the care plans and provide a warm hand-off to next level of care.
• Provides follow up care.
• Assists with obtaining insurance authorizations and updating facility availability.
• Collaborates with police, schools, hospital, and team at Fairwinds.
Qualifications:
• Experience in psychiatric emergencies.
• Experience in mandated reporting and safety planning.
• Experience with DSM-5 diagnostic criteria.
• Knowledge of evidence based and trauma informed care.
• Ability to document clearly and in a timely manner.
• Ability to work independently as well as within a multidisciplinary treatment team.
• Possession of a valid driver’s license.
• Completion of clear background check- CORI/SORI.
• Up to date vaccinations.
• Spanish/ Portuguese or other language fluency is a bonus.
Our client base is drawn from a wide range of cultures, languages, and ethnicities, and we encourage applicants who reflect the diversity of the community.
This position will report to the Clinical Director and be supervised by the Clinical Director and Medical Director.
For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org
Join the team at Fairwinds – Nantucket’s Counseling Center. The Family Partner position has a flexible schedule with some on-call responsibilities which may include nights and weekends. Paid hourly with on call pay differential. Nantucket residency and ability to respond immediately within the community are required. Competitive compensation package commensurate with experience. Full time and part time positions available.
Why Fairwinds:
An exciting new opportunity to join Fairwinds, Nantucket’s counseling center, as a Family Partner to be part of a team in the newly created Community Behavior Health Center [CBHC]. Make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. A small, innovative, and collaborative team doing rewarding work.
Responsibilities:
The Family Partner will serve as a second crisis responder who accompanies the licensed crisis clinician on all mobile crisis calls in the community.
• Provides support to the parent(s)/caregiver(s) of a child in crisis and families/ friends of an adult in crisis.
• Helps the parent/caregiver/friend/family understand the nature of the crisis and engages the them in the intervention.
• Helps the parent/caregiver/friend/family to communicate and to advocate for the needs of the client and their family.
• Completes all required documentation within 24 hours of initial encounter.
• Provides direct support follow up to family members.
• Develops and maintains client case records, notes, plans, and reports.
• Establishes and maintains effective working relationships within the agency, community, and referral sources.
• Demonstrates an ability to communicate effectively with professionals and with clients/families.
• Attends weekly individual and group supervision and other necessary staff meetings.
• There may be other responsibilities as mutually determined.
Key Competencies:
• Highly organized and motivated.
• Clear thinker and effective and collaborative communicator.
• Works under the supervision of the crisis clinician.
• Computer literacy.
• Attention to detail.
• Ability to engage with and relate positively to multicultural clientele.
• Dependable and punctual.
Qualifications:
• High School Diploma/ GED, required; Associate Degree or Bachelor’s Degree, preferred.
• Must meet Massachusetts requirement of having supported and advocated for a loved one with mental health and/or substance misuse issues.
• Spanish and/or Portuguese fluency is a bonus.
This position will report to the clinical team.
Our client base is drawn from a wide range of cultures, languages, and ethnicities and we encourage applicants who reflect the diversity of our community.
For more information, please forward contact information, cover letter, and resume to careers@fairwindscenter.org
This Peer Recovery Coach (PRC) position is an at-will, exempt year-round part-time position. The role is supervised by the clinical director and requires flexible hours Monday-Saturday between the hours of 8 am to 8 pm
Responsibilities May Include:
Key Competencies Required:
Qualifications:
Responsibilities Will Include:
For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org