Career Opportunities

Fairwinds– Nantucket's Behavioral Health Center

Director of Development & Marketing
About the Role

The Director of Development & Marketing is a senior leader on the Fairwinds team and is responsible for bringing creativity, strategy, and energy to fundraising and marketing efforts that raise ~$2M annually in charitable giving. The ideal candidate will have a proven track record of growing revenue through major gifts, events, and campaigns, and will thrive in a community-driven environment.

Fairwinds is a collegial workplace with a dedicated staff and Board of Directors that advance a culture of philanthropy on Nantucket. The Director will play a central role in deepening community investment and shaping the next phase of growth for an organization that is improving, and saving, lives every day.

About Fairwinds

Fairwinds is Nantucket’s leading mental health provider, offering a full spectrum of behavioral health services regardless of ability to pay. The organization has recently doubled in size and expanded services, marking an exciting new chapter for the island’s mental health system.

As Nantucket’s state-designated Community Behavioral Health Center, Fairwinds provides outpatient care, psychiatry, 24/7 crisis response, and wraparound services in close partnership with Nantucket Cottage Hospital, the Nantucket Public School, the Town, and local public safety agencies.

Key Areas of Responsibility:

Fundraising & Donor Relations

·        Lead and execute a comprehensive fundraising strategy with a ~$2M annual goal.

·        Manage a portfolio of ~80 major donor prospects and steward relationships with at least 6 quality contacts per year.

·        Partner with the Executive Director on cultivation, solicitation, and stewardship.

·        Develop sponsorship opportunities and manage solicitation for events including but not limited to Fairwinds in Bloom.

·        Staff the Development and Events Committees of the Board.

·        Supervise the Development Manager in gift entry, CRM (DonorPerfect), acknowledgments, reporting, appeals, and event support.

·        Manage grants portfolio including research, proposals, and reporting.

·        Plan and host donor cultivation events on/off island; travel to meet donors during winter/spring.

·        Create donor engagement tools (opportunity menu, recognition/benefits matrix).

·        Track and report fundraising progress; prepare annual fundraising plans focused on ROI.

Marketing, Communications & Public Relations

·        Develop and implement strategies to reach key audiences: donors, stakeholders, and help-seekers.

·        Lead storytelling and digital content creation to build awareness and inspire giving.

·        Oversee external communications, media requests, public statements, and brand voice.

·        Draft donor communications including appeals, reports, and acknowledgments.

·        Guide social media strategy and ensure brand fidelity across platforms.

·        Manage marketing consultants and budget to maximize reach and results.

Finance & Operations

·        Oversee development and marketing budgets; forecast and track revenue/expenses.

·        Collaborate with accounting to ensure accurate reporting and compliance.

·        Prioritize tactics based on ROI and invest in strategies that drive sustainable revenue.

Qualifications

·        Bachelor’s degree preferred.

·        5+ years of experience in nonprofit fundraising, development, or communications.

·        Demonstrated success in meeting ambitious fundraising goals.

·        Experience managing major donor portfolios and leading events.

·        Strong written and interpersonal communication skills.

·        Leadership experience with staff, consultants, or volunteers.

·        Willingness to work on Nantucket in an in-person or hybrid schedule. Regular on-island presence is an essential function of this role.

·        Ability to travel in the U.S. to meet donors.

·        Excellent project management, organizational, and critical-thinking skills.

Desired Skills

·        Familiarity with DonorPerfect or similar CRMs.

·        Proficiency in Microsoft Office; knowledge of Adobe Creative Suite and MailChimp a plus.

·        Experience in mental health, Nantucket community, or local philanthropy preferred.

·        Creative approach to donor engagement (giving circles, junior ambassadors, etc.).

Compensation & Benefits

·        Salary: $90,000–$110,000 annually, with opportunity for performance bonus.

·        Comprehensive benefits package including: 401(k) with match, Health and dental insurance, Health savings account, Paid time off, Professional development opportunities

To Apply

Please submit a cover letter and resume to:
Dr. Roberto Santamaria, MPH, MBA, DrPH
Executive Director
RSantamaria@FairwindsCenter.org

Fairwinds is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected characteristic.

POSITION SUMMARY:

The Mental Health Crisis Responder will see clients in the community, at the hospital, in schools, and at the agency. They will be part of an on-call response team that also follows up with the crisis clients on an outpatient basis. This position reports to the Clinical Director and is supervised by the Clinical Director and Medical Director.  

The incumbent provides on-call emergency responses to assess and evaluate the mental health status of the individual(s) of concern. Based on their assessment of the circumstances and evaluation of the person of concern, the crisis responder will the appropriate next steps to ensure the safety and wellbeing of the patient (e.g., transfer to the emergency local department for further assessment and observation, detox, inpatient hospitalization, their home environment with a safety plan, etc.). The Mental Health Crisis Responder may also co-respond with the police when necessary.  

This position is scheduled in shifts, Sunday through Monday, 8am-11pm. The shifts assignments vary based on the crisis responder’s individual commitment agreement.  

ESSENTIAL JOB FUNCTIONS:

· Provide on-call coverage to address the needs of behavioral health patients, including mental health evaluations, assessing and securing in-patient placement in addition to other placements (e.g., detox, crisis stabilization units, etc.), safety planning, and referrals to therapy/medication management.

· Expected to be on call and be available to respond in person, within one hour, to all crisis calls.

· Expected to have seven 15-hour shifts per two-week period for an average of 3.5 shifts per week.

· Assess clients and make provisional diagnoses based on DSM-5 criteria.

· Facilitate conversations between engage clients and their support systems in conversations about their treatment.

· Participate in interdisciplinary team meetings to discuss the care plans.

· Locate beds, obtain insurance authorizations and releases of information update facilities on an ongoing basis, and follow up with any clients discharged to the home.

· Collaborate with community partners.

· Co-respond to crisis incidents with local police as needed.  

· Work collaboratively with the interdisciplinary care team within the agency and external care team partners.  

· Perform other duties as assigned.

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EDUCATION, EXPERIENCE AND KNOWLEDGE QUALIFICATIONS:

· Master’s degree in Social Work or Mental Health Counseling required.  

· Massachusetts licensed (or licensure-seeking) in LCSW, LICSW, LMHC, or APRN required. LICSW or LMHC (independent licensure) required within 2 years of hire.

· 2+ years of Mental Health crisis experience required and experience in mandated reporting/safety planning are preferred.

· Knowledge and experience of evidenced-based and trauma-informed approaches to those with substance use disorders, co-occurring mental health disorders.

· Familiarity with  DSM-5 diagnostic criteria and differential diagnosis required.  

SKILLS AND ABILITIES QUALIFICATIONS AND OTHER REQUIREMENTS:

· Knowledge of mental health crisis response protocol and best practice, as well as safety assessment tools  

· Ability to document clearly and to professional writing standards,  

· Timely documentation.  

· Excellent communication skills required.

· Excellent time management skills and ability to meet professional obligation deadlines.

· Demonstrated ability to work independently as well as within a multidisciplinary treatment team.

· Ability to provide appropriate psychosocial interventions.

· Ability to issue a Section 12(a) preferred.

· Must be highly organized and motivated.  

· Excellent collaboration skills required, including the ability to receive constructive and supportive feedback.

· Ability to engage with and relate positively to diverse clientele, with a commitment to ever-growing cultural competency

· Valid driver’s license and access to personal transportation required.

· Spanish and/or Portuguese speaking fluency is preferred; other languages are a plus.

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WORKING CONDITIONS/PHYSICAL DEMANDS:

· Professional office environment.  

· Sits at a desk for extended periods of time and performs work sitting at a computer.

· Requires ability to be physically active (i.e., walking, driving, standing, sitting) when responding to crisis situations in the community.  

· Requires manual dexterity and visual acuity for computer keyboarding and office equipment use.

· Visual ability to review detailed schedules and information.  

· Physical ability to move around office area repeatedly throughout the day.

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Salary Range: $80,000 - $90,000

For more information, please forward contact information, cover letter and resume to rmeriwether@fairwindscenter.org