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Full time

Development Manager

Development Manager  

About the Role 

The Development Manager position is an essential part of the Fairwinds team and the role is an opportunity to have a tremendous positive impact on behavioral health access and care on Nantucket. The ideal Development Manager is someone who likes every day to look a little different, finds joy in connecting supporters to a mission, loves to learn new things, enjoys improving existing systems, and brings positive energy to a rewarding workplace where vulnerable people come for compassionate mental health care.

The development team at Fairwinds is responsible for raising approximately 2M+ per year in charitable giving to support free and accessible mental health care for Nantucket residents. The Development Manager contributes to this goal by providing critical support through a variety of tasks designed to advance and enhance fundraising, marketing, events, and general operations.  


This is a full-time position. Remote or hybrid arrangements will be considered. 

 

Key Areas of Responsibility 


CRM, Data-Entry, and Research Support 

  • Ensure DonorPerfect, Fairwinds' donor management database, is up to date and donor records are comprehensive.  
  • Daily, detailed data entry such as entering daily gifts and other information into DonorPerfect. 
  • Set up and manage DonorPerfect dashboards for key staff.  
  • Run and generate reports from DonorPerfect requested by team members including, but not limited to, annual campaigns, event invitations, and creating accurate mailing and donor lists.  
  • Oversee mail merges and set up outreach emails using MailChimp as requested.  
  • Assist with prospect research through creation of research profiles of potential supporters and add these to DonorPerfect.  
  • Assist the Executive Director in the stewardship process by providing detailed notes, prepping thank you letters, and other donor communiques.  
  • Print and mail accurate, timely donor acknowledgment letters.  
  • Manage and update lists of staff, Board members, Advisors, etc. in DonorPerfect to ensure accurate mailing lists and reporting.

  

Other Fundraising Support 

  • Contact/call donors, as requested, to update records, receive credit card or other information, and/or thank them or ask them for specific support.  
  • Coordinate and send physical and digital gift acknowledgments, thank you notes, thank you emails, and other stewardship communications. 
  • Own the team’s shared drive folders, keeping the team organized. 
  • Manage timeline, calendar and logistics for Fairwinds’ Annual Appeal mailing.  
  • Play a key role in Fairwinds annual event, Blooming Bids, by managing the auction software and logistics, ticket sales, and other important elements to ensure the event is a success. 
  • Provide logistics support for other fundraising-focused events as opportunities arise including speaking engagements, community events, living room events, etc.  
  • With support from senior staff, build an annual workplan that relates to the team’s and organization wide goals that uses Key Performance Indicators to communicate metrics, tactics and success. 
  • Produce summaries on donations, donors, event return on investment analysis and other reports , as needed.  

 

General Support 

  • Availability during core business hours, Monday – Friday from 9am-5pm Eastern Time US via email, phone, and messaging application(s).   
  • Create and circulate agendas for team and governance meetings as well as note-taking, tracking action items, and following up directly with individuals in a “pleasantly persistent” manner.  
  • Coordinate and schedule internal and external meetings using a calendar system, Microsoft, and/or Zoom.  
  • Support the creation of presentations for Fairwinds Board meetings, as well as reports on campaigns/events as they relate to development. 
  • Liaise on IT issues, CRM issues, and computer applications.  
  • Obtain quotes for business expenditures such as printing, mailing, designing, advertising, etc.  
  • Work closely with Finance colleagues to ensure accuracy in donation records and reporting through monthly financial reconciliation. 
  • Visit the post office, and other necessary services on island, as needed.
     

Qualifications and Experience

  • Associate’s or Bachelor's degree preferred 

 

Necessary Experience 

  • Track record of working remotely and meeting deadlines 
  • Willingness to use a variety of communication tools during working hours to ensure seamless and effective coordination of tasks 
  • Interest in accuracy and capturing critical details  
  • Experience prioritizing and executing multiple tasks simultaneously to achieve completion efficiently  
  • Experience with research and comfort with doing data-entry 
  • Comfortable with making phone calls and talking with donors, vendors, consultants and other staff 
  • Working knowledge of Microsoft Office and other core computer programs and applications  
     

Desirable Experience 

  • Nonprofit experience preferable 
  • Working knowledge of a CRM system such as DonorPerfect  
  • Experience interacting effectively with various VIPs including high net worth individuals who are donors
     

Other Competencies 

  • Passion for and commitment to the mission of accessible mental health care 
  • Highly organized and able to manage multiple projects 
  • Strong attention to detail 
  • Excellent written, verbal and interpersonal communication skills 
  • Ability to work under pressure, plan, and prioritize work effectively to support meet deadlines 
  • Ability to liaise effectively and build relationships with both internal and external stakeholders  
  • Discretion and a proven ability to handle confidential and sensitive information 
  • Comfortable working remotely with a “roll-up-your-sleeves” environment that requires a high degree of dedication and willingness to work hard

Compensation 

The Development Manager position offers an annual salary of 60-75K plus an opportunity for an annual bonus when fundraising goals are met or exceeded.  

Fairwinds also has a generous compensation package that includes:  

• 401(k) matching 

• Health insurance 

• Dental insurance 

• Health savings account 

• Paid time off 

• Paid professional development 


Fairwinds is an Equal Opportunity Employer. Fairwinds does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.  

 

Please submit cover letter and resume to mbaker@fairwindscenter.org

Full-Time

Mental Health Crisis Responders and Outpatient Therapy Clinicians

Fairwinds, Nantucket’s Behavioral Health Center, seeks licensed behavioral health professionals with a master’s degree (LCSW/LICSW or LMHC ) or above, who arefully licensed (or in process) in Massachusetts to join our team. The clinicians will provide On-Call Crisis Response and Outpatient Therapy.Clinicians will see clients in the community, at the hospital, in schools, andat the agency. They will be part of an on-call response team which also follows up with these crisis clients on an outpatient basis. Many of them struggle with behavioral health needs.

Why Fairwinds:

This is an exciting opportunity to join Fairwinds to help establish and grow a newly created Community Behavioral Health Center [CBHC]. You will make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. We are a small, innovative and collaborative team doing rewarding work.

Why Nantucket:

Nantucket is a warm and supportive environment on a historic and beautiful island, easy to get to by ferry or plane, with miles of bike paths, beaches and hikingtrails. It’s also a small, culturally diverse town with a strong sense of community and a year-round population over 20,000.

Job Type:

Full-Time position including out-patient therapy and crisis shifts with some night coverage may be required.

Salary:

·      Competitive salary commensurate with experience.

·      Cost of living supplement

·      Sign-on bonus to be paid over the first year of employment.

Benefits:

·      401(k)matching

·      Health insurance

·      Dental insurance

·      Health savings account

·      Paid Time off and Sick Time

·      Paid professional development

·     Assistance with island housing

Job Description:

·      Provides out-patient therapy to clients at agency.

·      Provides on-call coverage to address the needs of behavioral health clients in crisis.

·      Assesses clients and makes provisional diagnoses based on DSM-5 criteria.

·      Refers for therapy/medication management.

·      If necessary, assists in securing in-patient placement,detoxification unit, or intensive outpatient program.

·      Helps engage clients and their families in conversations about their treatment.

·      Participates in interdisciplinary team meetings to discuss the care plans.

·      Provides follow-up and collateral care with other providers.

·      Collaborates with police, schools, hospital and team at Fairwinds.

·      Works collaboratively with clinical director, director of operations and office management.

Qualifications:

·      Knowledge of evidence based therapies, trauma care and co-occurring mental health disorders.

·      Experience in psychiatric emergencies.

·      Knowledge of substance use disorders and recovery plans.

·      Experience in mandated reporting and safety planning.

·      Experience with DSM-5 diagnostic criteria.

·      Ability to document clearly and in a timely manner.

·      Ability to work independently as well as within a multidisciplinary treatment team.

·      Possession of a valid driver’s license.

·      Completion of clear background check - CORI/SORI

·      Up to date vaccinations.

·      Spanish/Portuguese or other language fluency is a bonus.

 

 

Part-Time

Young Adult Peer Mentor (YAPM)

Young Adult Peer Mentor (YAPM)

Are you a young adult who has navigated the challenges of transitioning into adulthood? Do you believe in the power of lived experiences to inspire and guide others? If so, we want you to join our team as a Young Adult Peer Mentor (YAPM). Your unique journey matters,and you can make a real difference in the lives of young individuals aged 17 to 25 who are facing similar challenges. No degree required – your experience is your qualification!

Position Overview:

As a Young Adult Peer Mentor, you will play a vital role in supporting young individuals as they transition into adulthood. This is a part-time position that operates year-round on a flexible schedule. You'll be supervised by our clinical director and have the opportunity to work with clients during flexible hours from Monday to Saturday, between 8 am and 8 pm.

Responsibilities May Include:

·       Utilize your personal experience to provide guidance and hope to peers facing challenges related to transitioning into adulthood.

·       Employ coaching and mentoring techniques to inspire and motivate young individuals.

·       Foster the development of supportive friendships, family reconnection, and utilization of community networks.

·       Assist clients in making positive life changes and developing skills to enhance their healing and acceptance process.

·       Collaborate with clients to create and maintain wellness plans tailored to their needs.

·       Provide individual, group, and family mentoring based on the unique needs of each client.

·       Assess client needs and eligibility for services.

·       Maintain accurate and detailed client case records, treatment plans, and reports.

·       Engage in interdisciplinary treatment planning meetings and peer supervision.

·       Build effective relationships within the agency, community, and referral sources.

·       Exhibit strong communication skills when interacting with professionals, clients, and families.

·       Demonstrate the ability to make informed decisions in emergency situations.

·       Fluency in Spanish is a plus.

Key Competencies:

·       Effective communication and clear thinking.

·       Collaboration and teamwork.

·       Excellent time management.

·       Computer literacy.

·       Attention to detail.

·       Strong organization and motivation.

·       Ability to connect positively with diverse audiences.

Qualifications:

·       HighSchool Diploma or GED.

·       Personal engagement in your own mental health journey.

·       Willingness to share real-world knowledge and experiences with peers on their own healing and acceptance path.

·       Strong interpersonal and communication skills, both oral and written.

Additional Responsibilities:

·       Participation in Utilization Review Committee (URC), insurance, and state audits.

·       Data entry, documentation, and duty-to-warn procedures.

·       Proficiency in conducting intakes, safety planning, and treatment planning.

·       Willingness to take on other responsibilities as needed.

To Apply:

For more information about this exciting opportunity and to submit your application, please forward your contact information, a cover letter, and your resume to careers@fairwindscenter.org.

Join us in making a positive impact on the lives of young adults in transition, using your valuable lived experience to guide them towards a brighter future.Your journey matters – become a Young Adult Peer Mentor today!

Full time and Part-time

Outpatient and In-Home Therapist

Fairwinds seeks graduate level therapists with a Master’s degree (LCSW/ LICSW or LMHC) or above, who are fully licensed (or in process) in Massachusetts to join our team.

Why Fairwinds:

An exciting opportunity to join Fairwinds, Nantucket’s Counseling Center, as a therapist to provide outpatient and in-home mental health therapy. Make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. Small, innovative, and collaborative team doing rewarding work.

Why Nantucket:

A warm and supportive environment on a historic and beautiful island, 30 miles at sea. Miles of bike paths, beaches, and hiking trails. A small, culturally diverse town with a strong sense of community and a year-round population over 15,000.

Job Type:

Full and Part-time available. Hybrid working environment possible.

Job Description:

• Complete intake including bio-psychosocial assessment, risk assessments, and safety planning.

• Develop and implement treatment plan utilizing appropriate therapeutic modalities.

• Facilitate family meetings if indicated.

• Work collaboratively with the care team within the agency and with others outside the agency.

• Participate in interdisciplinary team meetings to discuss the treatment plans.

Qualifications:

• Knowledge of evidence-based treatment and trauma informed care with dually diagnosed clients.

• Experience with clients with substance use disorders is desirable.

• Ability to document clearly and in a timely manner.

• Experience in mandated reporting and safety planning.

• Experience with DSM-5 diagnostic criteria.

• Ability to work independently as well as within a multidisciplinary treatment team.

• Possession of a valid driver’s license.

• Completion of clear background check - CORI/SORI.

• Up to date vaccinations.

• Spanish/ Portuguese or other language fluency is desirable.

Salary:

• Competitive salary commensurate with experience.

Benefits:

• 401(k) matching

• Health insurance

• Dental insurance

• Health savings account

• Paid time off

• Paid professional development

• Paid clinical supervision

• Assistance with island housing

• Signing bonus

Our client base is drawn from a wide range of cultures, languages, and ethnicities, and we encourage applicants who reflect the diversity of the community.

This position will report to the Clinical Director and will be supervised by the Clinical Director and Medical Director.

For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org

Full time and Part-time

Mental Health Crisis Responders

Why Fairwinds:

An exciting new opportunity to join Fairwinds, Nantucket’s Counseling Center, as a Mental Health Crisis Responder, to help establish and grow a newly created Community Behavioral Health Center [CBHC]. Make a difference providing people the help they need, serving clients of multiple cultures, languages and ethnicities. A small, innovative and collaborative team doing rewarding work.

Why Nantucket:

A warm and supportive environment on a historic and beautiful island, 30 miles at sea. Miles of bike paths, beaches and hiking trails. A small, culturally diverse town with a strong sense of community and a year-round population over 15,000.

Fairwinds seeks graduate level therapists with a Master’s degree (LCSW/ LICSW or LMHC) or above, who are fully licensed (or in process) in Massachusetts to join our team. This position will provide on-call crisis response. Clinicians will respond in the community, at the hospital, at schools, and at the agency. They will be part of an on-call response team which also follows up with these clients on an outpatient basis. Job requires clinician to be on Nantucket while on duty.

Job Type:

Full time and Part-time available. Flexible on-call day and night shifts.

Salary:

Competitive salary commensurate with experience.

Benefits:

• 401(k) matching

• Health insurance

• Dental insurance

• Health savings account

• Paid time off

• Paid professional development

• Paid clinical supervision

• Assistance with island housing

• Signing bonus

Job Description:

• Provides on-call coverage to address the needs of behavioral health clients in crisis.

• Assesses clients and makes provisional diagnoses based on DSM 5 criteria.

• Develops a safety plan and refers to therapy/medication management.

• If necessary, secures inpatient placement, detoxification unit, or intensive outpatient program.

• Facilitates family meetings.

• Participates in interdisciplinary team meetings to discuss the care plans and provide a warm hand-off to next level of care.

• Provides follow up care.

• Assists with obtaining insurance authorizations and updating facility availability.

• Collaborates with police, schools, hospital, and team at Fairwinds.

Qualifications:

• Experience in psychiatric emergencies.

• Experience in mandated reporting and safety planning.

• Experience with DSM-5 diagnostic criteria.

• Knowledge of evidence based and trauma informed care.

• Ability to document clearly and in a timely manner.

• Ability to work independently as well as within a multidisciplinary treatment team.

• Possession of a valid driver’s license.

• Completion of clear background check- CORI/SORI.

• Up to date vaccinations.

• Spanish/ Portuguese or other language fluency is a bonus.

Our client base is drawn from a wide range of cultures, languages, and ethnicities, and we encourage applicants who reflect the diversity of the community.

This position will report to the Clinical Director and be supervised by the Clinical Director and Medical Director.

For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org

Join the team at Fairwinds – Nantucket’s Counseling Center. The Family Partner position has a flexible schedule with some on-call responsibilities which may include nights and weekends. Paid hourly with on call pay differential. Nantucket residency and ability to respond immediately within the community are required. Competitive compensation package commensurate with experience. Full time and part time positions available.

Why Fairwinds:

An exciting new opportunity to join Fairwinds, Nantucket’s counseling center, as a Family Partner to be part of a team in the newly created Community Behavior Health Center [CBHC]. Make a difference providing people the help they need, serving clients of multiple cultures, languages, and ethnicities. A small, innovative, and collaborative team doing rewarding work.

Responsibilities:

The Family Partner will serve as a second crisis responder who accompanies the licensed crisis clinician on all mobile crisis calls in the community.

• Provides support to the parent(s)/caregiver(s) of a child in crisis and families/ friends of an adult in crisis.

• Helps the parent/caregiver/friend/family understand the nature of the crisis and engages the them in the intervention.

• Helps the parent/caregiver/friend/family to communicate and to advocate for the needs of the client and their family.

• Completes all required documentation within 24 hours of initial encounter.

• Provides direct support follow up to family members.

• Develops and maintains client case records, notes, plans, and reports.

• Establishes and maintains effective working relationships within the agency, community, and referral sources.

• Demonstrates an ability to communicate effectively with professionals and with clients/families.

• Attends weekly individual and group supervision and other necessary staff meetings.

• There may be other responsibilities as mutually determined.

Key Competencies:

• Highly organized and motivated.

• Clear thinker and effective and collaborative communicator.

• Works under the supervision of the crisis clinician.

• Computer literacy.

• Attention to detail.

• Ability to engage with and relate positively to multicultural clientele.

• Dependable and punctual.

Qualifications:

• High School Diploma/ GED, required; Associate Degree or Bachelor’s Degree, preferred.

• Must meet Massachusetts requirement of having supported and advocated for a loved one with mental health and/or substance misuse issues.

• Spanish and/or Portuguese fluency is a bonus.

This position will report to the clinical team.

Our client base is drawn from a wide range of cultures, languages, and ethnicities and we encourage applicants who reflect the diversity of our community.

For more information, please forward contact information, cover letter, and resume to careers@fairwindscenter.org

Part-time

Peer Recovery Coach (PRC)

This Peer Recovery Coach (PRC) position is an at-will, exempt year-round part-time position. The role is supervised by the clinical director and requires flexible hours Monday-Saturday between the hours of 8 am to 8 pm

Responsibilities May Include:

  • PRC are individuals in recovery who have lived experience with addiction and/or co-occurring mental health disorders and are trained to help their peers with a similar experience to gain hope, explore recovery, and achieve life goals.
  • Must share recovery experience and use coaching and mentoring techniques to support someone contemplating recovery or in recovery and discuss new strategies for developing recovery-supportive friendships, reconnecting with family, improving family relationships, and identifying and using recovery-community networks.
  • Will support client in making positive life changes and developing skills to facilitate their recovery.
  • Will support client to develop a wellness plan.
  • Provides individual, group, and family mentoring in accordance with assigned client needs.
  • Assesses client’s or family’s needs and eligibility for services.
  • Provides support/mentoring to clients in accordance with applicable credentials.
  • Maintains family contact regarding client adjustments.
  • Participates in interdisciplinary treatment planning meetings/peer supervision.
  • Develops and maintains client case records, notes, treatment plans and reports.
  • Establishes and maintains effective working relationships within the agency, community, and referral sources.
  • Ability to communicate effectively with professionals and clients/families.
  • Ability to make sound decisions in emergency situations.
  • Ability to make accurate assessments and provide appropriate treatment.
  • Spanish fluency is a bonus.
  • Other duties as assigned

Key Competencies Required:

  • Strong presentation skills
  • Clear thinking and communication
  • Collaboration skills
  • Time management skills
  • Computer literacy
  • Exceptional clinical skills
  • Attention to detail
  • Highly organized and motivated
  • Ability to engage with and relate positively to diverse audiences

Qualifications:

  • High School Diploma or a GED, LADCA
  • Must be engaged in their own personal recovery and share real-world knowledge and experiences with others who are on their own recovery path.
  • Strong interpersonal and communications skills (oral and written)

Responsibilities Will Include:

  1. Clinical caseload of direct care of peer recovery coaching.
  2. Utilization Review Committee (URC), insurance and state audits
  3. Data entry, documentation, duty-to-warn
  4. Proficiency in intakes, safety planning and treatment plans
  5. Other responsibilities as needed

For more information, please forward contact information, cover letter and resume to careers@fairwindscenter.org