Baldrige Performance Excellence Framework

Baldrige Performance Excellence FrameworkWe’ve adopted the Baldrige Performance Excellence Framework, which is designed to improve an organization’s overall performance and get sustainable results. Baldrige helps organizations address a dynamic environment, focus on strategy-driven performance, achieve customer and workforce engagement, and improve governance and ethics, societal responsibilities, competitiveness, and long-term organizational sustainability… all things we aspire to. Baldrige’s comprehensive management approach focuses on results in all areas, organizational and personal learning, and knowledge sharing.Baldrige Performance Excellence Framework

In order to ensure success, we have partnered with Partners in Performance Excellence, an economic development organization that provides organizations across Massachusetts, New York, and Connecticut with assessments and feedback to catalyze improvement. We have also employed ManageHub, a software platform, to help us reach our Baldrige goals faster through a structured systematic tool.

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